Communication with Stakeholders

Promoting Disclosure and Communication

The DIC Group places a priority on communication with its stakeholders worldwide, as outlined in Article 7 of its Policy on Corporate Governance.

Article 7 (Ensuring Appropriate Information Disclosure and Transparency)

The Company shall ensure transparency and fairness; and in order to gain the correct understanding and trust from stakeholders, shall timely and appropriately disclose information relating to matters such as the DIC Group’s management philosophy, management policies, business plans, financial condition and sustainability activities.

Guided by this policy, the DIC Group promotes communication with stakeholders through television advertisements, participation in exhibitions, websites and events. By communicating effectively with stakeholders, the Group strives to ensure an adequate understanding of stakeholder expectations and to reflect such expectations in its business activities. The Group is also expanding its awareness of the concept of stakeholder engagement, a key requirement under ISO 26000.

Ties with customers

Basic approach Build trusting relationships. By incorporating the demands of customers, seek to develop products that enhance customer satisfaction.
Communications tools
  • Websites
  • Product pamphlets
  • Corporate profile DVDs
  • DIC Report
  • Corporate PR film
  • News releases
  • Television advertisements
Opportunities for communication
  • Sales activities
  • Participation in exhibitions

Ties with shareholders and investors

Basic approach Ensure appropriate disclosure and build trusting relationships with shareholders and investors, encouraging both to evaluate DIC as an attractive investment.
Communications tools
  • Websites
  • Press conferences
  • Quarterly results announcements
  • Yuka Shoken Hokokusho (financial disclosure document required of listed companies in Japan)
  • Timely disclosure
  • Notice of Convocation of the Annual General Meeting of Shareholders
  • Shareholder newsletters
  • Corporate profile DVDs
  • DIC Report
  • News releases
  • Television advertisements
Opportunities for communication
  • General shareholders’ meetings
  • Results presentations
  • IR conferences
  • IR meetings
  • DIC IR Day

Ties with business partners

Basic approach Promote socially responsible procurement across the supply chain and build solid relationships that will facilitate sustainable procurement.
Communications tools
  • DIC Group CSR Procurement Guidelines
  • DIC Group Green Procurement Guidelines
  • Supplier CSR self-evaluation questionnaires
  • Feedback sheets
  • Conflict Minerals Reporting Template
Opportunities for communication
  • On-site inquiries

Ties with society Ties

Basic approach Operate in harmony with the community and build positive relationships with local residents that will underpin the long-term sustainability of operations.
Communications tools
  • Websites
  • Site reports
  • Corporate profile DVDs
  • DIC Report
  • News releases
  • Television advertisements
Opportunities for communication
  • Production facility tours
  • Participation in projects involving collaboration among industrial concerns, government bodies and academic institutions
  • Participation in community events
  • Environmental monitoring

Ties with employees

Basic approach Provide workplaces that are conducive to job satisfaction and enable all employees to fulfill their potential. Over the long term, achieve true diversity.
Communications tools
  • DIC Plaza(in-house newsletter)
  • Intranet
  • DIC Pocket Book(in-house Group data file)
  • DIC Report
  • Corporate PR film
  • News releases
  • Television advertisements
  • Global linkage
  • Branding questionnaire
Opportunities for communication
  • Labor–management councils
  • Results presentations for employees
  • Presentations on the DIC Group Code of Business Conduct
  • Sustainability presentations
  • DIC Family Day
  • Plant tours for employee families

Ties with the media

Basic approach Deepen mutual understanding through effective publicity, advertising and other communications efforts.
Communications tools
  • Press conferences
  • Interviews with journalists
  • DIC Report
  • News releases
  • Television advertisements
Opportunities for communication
  • Newspapers
  • Economic publications
  • Industry publications