Management System

Basic Approach

The DIC Group promotes a broad range of ESH initiatives through its Responsible Care program.

Initiatives to Date

As a global organization that manufactures and sells chemical substances, the DIC Group promotes a broad range of ESH initiatives through its Responsible Care program. Having established its Principle and Policy for the Environment, Safety and Health in 1992, in 1995 DIC pledged to implement the precepts of Responsible Care. Since reaffirming its support for Responsible Care management in January 2006 by signing the CEO’s Declaration of Support for the Responsible Care Global Charter, the Company has promoted constant improvements. Today, the Group manages its Responsible Care program in a uniform manner using standardized codes, guided by its Environment, Safety and Health Policy, and works to implement initiatives that exceed regulatory requirements, in line with annual Responsible Care activity plans, and to fully disclose the results thereof.

    Note:
  • Responsible care describes voluntary management initiatives undertaken by companies that manufacture or otherwise handle chemical substances, in line with the principles of autonomous action and self-assessment, pledging in their management policies to protecting the environment and ensuring health and safety across the entire life cycle of products, from development to manufacturing, distribution, use and end-of-life disposal, as well as to disclosing related information and promoting improvements.
DIC is a signatory to the International Council of Chemical Associations’ Responsible Care Global Charter

DIC is a signatory to the International Council of Chemical Associations’ Responsible Care Global Charter

Environment, Safety and Health Policy

As a responsible corporate citizen and as a company that manufactures and sells chemical substances, DIC recognizes that care for the environment, safety and health is fundamental to the management of the Company. DIC is committed to the concept of sustainable development in all aspects of its businesses and contributes to the global environment, including biodiversity, by creating environmentally sound products and technologies.

  • We take responsibility for the environmental, safety and health implications of products throughout their life cycles.
  • We continuously set goals and targets for environmental, safety and health improvements.
  • We comply strictly with laws, regulations and agreements relative to the environment, safety and health. For countries lacking such laws, we prioritize safe operations and protection of the environment.
  • We systematically provide education and training on the environment, safety and health.
  • We prepare systems and audit internally to benefit the environment, safety and health.

We disclose these policies internally and externally and ask that all DIC Group companies observe them. The abovementioned “safety” also encompasses security and disaster prevention.

Responsible Care Management System

The DIC Group manages its Responsible Care program in accordance with seven codes*. The first, summarized as “management system,” aims to facilitate the uniform administration of six other codes: “occupational safety and health” (protection of the safety and health of employees), “disaster prevention” (prevention of fires and explosions and the discharge of chemicals), “environmental protection” (continuous reduction of chemical emissions and the discharge of waste), “safety in logistics” (reduction of chemical risks associated with the distribution of chemicals), “chemical and product safety” (management of risks associated with chemicals) and “dialogue with society” (communication with local communities regarding ESH). The Group has augmented these codes with an additional internally devised code, and applies the PDCA cycle to ensure ongoing improvements, while also conducting annual internal audits and management reviews.

  • The seven Responsible Care codes were developed by the Japan Responsible Care Council (JRCC), which is part of the Japan Chemical Industry Association (JCIA), as a framework for Responsible Care programs with the goal of helping achieve a society that supports efforts to address ESH-related initiatives.
  • Management system (for unifying the aforementioned codes as a system)
  • Occupational safety and health (protection of the safety and health of employees)
  • Disaster prevention (prevention of fires and explosions and the discharge of chemicals)
  • Environmental protection (continuous reduction of chemical emissions and the discharge of waste)
  • Safety in logistics (reduction of chemical risks associated with the distribution of chemicals)
  • Chemical and product safety (management of risks associated with chemicals)
  • Dialogue with society (communication with local communities regarding ESH)

Introduction of the DECS

In fiscal year 2019, the Group introduced the DIC ESH Data Collection System (DECS), a system for recording and storing this data in the cloud to facilitate centralized management. In addition to accelerating collection of data pertaining to environmental conservation, occupational safety and health, and safety and disaster prevention more efficient and making it less labor-intensive, the DECS will help improve the reliability of data for external third-party verification, including external audits of Responsible Care efforts.

VOICE

We have introduced an information management system to enhance our Responsible Care program.

Assistant Manager, Safety and Environment Group, Responsible Care Department, DIC Corporation Masayuki Iwakubo

Global companies today disclose a variety of sustainability-related information, including on the environment and energy. Previously, the Responsible Care Department would receive necessary data by email from site environmental officers, which it would then aggregate and release. However, because DIC has regional headquarters in the PRC and the Asia–Pacific region, as well as its corporate headquarters in Japan, and more than 70 sites worldwide, the volume of data was massive and management was complicated. For this reason, we introduced a cloud-based service from a Japanese IT vendor and adopted a method whereby Responsible Care officers at each site input data into a common database, making it easily accessible to the Responsible Care Department, as well as by regional headquarters. This centralized data management and streamlined aggregation.
In introducing this system, we took care to carefully explain objectives to Responsible Care officers at each site and prepared an illustrated user manual in Japanese, Chinese and English so as to minimize the burden on individual officers. We also developed a new program and standards for data collection, making it possible to amass more detailed data than in the past. Currently, the system is used to collect data in line with eight individual themes in the three categories of “environment,” “energy” and “occupational safety and health.” We intend to increase the number of themes with the aim of helping to further enhance the effectiveness of our Responsible Care program.

Assistant Manager, Safety and Environment Group, Responsible Care Department, DIC Corporation Masayuki Iwakubo

Framework for Promoting Responsible Care

The Sustainability Committee, which answers directly to the president and CEO, is responsible for setting Responsible Care initiatives. Currently chaired by the president, the committee includes business group presidents, administrative unit heads, CEOs of regional headquarters and members of the Audit & Supervisory Board. The committee approves Groupwide sustainability targets and policies, as well as deliberates and evaluates medium-term sustainability policies and annual sustainability initiatives. The DIC Group uses the PDCA cycle to evaluate voluntary Responsible Care initiatives implemented by Group companies, plants and R&D facilities in collaboration with the Safety and Environment Group. The Responsible Care Department provides support to ensure the smooth progress of these initiatives and conducts audits to ensure compliance and improve safety and environmental performance.

Framework for Promoting Responsible Care

Framework for Promoting Responsible Care

Annual Activity Plans

The DIC Group formulates annual Responsible Care activity plans and implements Groupwide initiatives. Based on Group activity plans for fiscal year 2019, regional headquarters developed their own region-specific activity plans, while individual Group companies, in line with the concept of management by objectives (MBO), sought to translate these plans into reality by promoting Responsible Care initiatives and working to contribute through production activities to the realization of an environment-oriented society.

The DIC Group’s Responsible Care Activity Plans for Fiscal Year 2019

  • Management system

    Promote compliance with laws, regulations and agreements pertaining to ESH, chemical substance management and security export control. Make use of the PDCA cycle in promoting Responsible Care activities. Advance the creation of an information management system. Reinforce the ESH management systems of regional headquarters (Greater China and the Asia–Pacific region).

  • Occupational safety and health

    In line with the DIC Group’s fundamental objective, which remains the achievement of an accident-free workplace, set regional targets for reducing the incidence of occupational accidents in fiscal year 2019.

  • Disaster prevention

    Promote the horizontal deployment of lessons learned from major disasters and work to prevent the recurrence of such accidents. With the aim of reducing process safety accidents, start calculating such accidents in accordance with International Council of Chemical Associations (ICCA) guidelines.

  • Environmental protection

    With the aim of achieving the DIC global target for reducing CO2 emissions (Scope 1 and 2) (30% from the fiscal year 2013 level by fiscal year 2030), promote energy-saving initiatives and the use of low-carbon electric power. Strive to ensure a grasp of CO2 emissions over the entire life cycle of products (Scope 3). Maintain/lower the impact of production activities on air and water quality. Step up efforts to maintain/ increase the industrial waste recycling rate.

  • Safety in logistics

    Continue to promote the provision of information pertinent to the safe transportation of chemicals.

  • Chemical and product safety

    Promote the creation of a new global system for managing information on chemical substances.

  • Dialogue with society

    Continue to publicize the results of the DIC Group’s Responsible Care activities.

Message from the President

DIC’s president prepares a message for employees for Environment Month and National Safety Week.

Responsible Care Education

As a company that manufactures and sells chemical substances, DIC incorporates education regarding the importance of Groupwide Responsible Care efforts into training for new employees (both new graduates and mid-career hires). Ongoing education is provided as part of rank-specific training for newly promoted employees.

Deployment at Group Companies

Support for Group Company Responsible Care Initiatives

The Responsible Care Department provides wide-ranging support to Group companies in Japan and overseas, regardless of operating scale (a total of 75 sites), with the goal of enhancing Responsible Care initiatives Groupwide. Of particular note, the department assigns representatives to assist regional headquarters, which oversee Group operations in Greater China and the Asia–Pacific region, as well as supports local initiatives and efforts to foster human resources.

Acquisition of Certification Under ISO 14001

As of December 2019, DIC Group companies responsible for 79% of the Group’s production volume had acquired certification under ISO 14001, the International Organization for Standardization’s standard for environmental management systems.

Acquisition of Certification Under ISO 14001

Principal Initiatives in Fiscal Year 2019

Initiatives in Japan

In Japan, a lack of success in reducing occupational accidents and disasters continues to underscore the need to further reinforce the Group’s domestic Responsible Care framework and step up preventative measures. DIC and DIC Graphics Corporation hold GM conferences, which are gatherings of ESH officers from principal sites who have been appointed group managers (GMs). GM conferences were held four times in fiscal year 2019. Other Group companies in Japan participate in twice-annual Responsible Care conferences. These various conferences facilitate the discussion of efforts to prevent accidents and disasters, share information on environmental challenges and ensure common awareness of Groupwide rules.

Initiatives in the Asia–Pacific Region

DIC has installed ESH country heads (individuals in charge of ESH initiatives) in 10 countries and territories in the region under the supervision of a regional ESH director in Singapore and has also dispatched an ESH manager for the region from corporate headquarters. An Asia–Pacific region conference is held periodically, enabling country heads to discuss ESH policies, targets and challenges. The 2019 conference was held in November in Singapore, with participants including regional ESH country heads, site ESH officers and regional directors and Responsible Care officers, who met to discuss ESH policies, targets and challenges, as well as energy-saving investments, for the following fiscal year.

Framework for Promoting ESH in the Asia–Pacific Region

Framework for Promoting ESH in the Asia–Pacific Region

Regional OHSAS Certification

The DIC Group in the Asia–Pacific region comprises 16 companies with 22 sites in 10 countries and territories. In addition to diverse customs and languages, a key challenge from an operations perspective is differences in awareness regarding occupational safety. To resolve such differences, it was crucial for the Group to establish common occupational safety standards and work to ensure the effective implementation thereof at all regional Group companies. DIC Asia Pacific, which oversees regional Group operations, has acquired certification under OHSAS 18001, the internationally accepted standard for occupational health and safety management systems, and has begun providing encouragement and support for companies in the region seeking to obtain certification. In fiscal year 2019, the Group also began supporting Group companies’ efforts to earn certification under ISO 45001, the International Organization for Standardization’s new standard for occupational safety and health. As of December 2019, 18 Group sites in the Asia–Pacific region had earned certification under both ISO 45001 and OHSAS 18001, giving it a regional certification rate of 91%.

Acquisition of Certification Under Both ISO 45001 and OHSAS 18001 (Asia–Pacific Region)

VOICE

What we learned through occupational safety training at the Kashima and Saitama plants.

PT DIC Graphics, Karawan Plant Beta production supervisor BACHTIAR NUGROHO AMARULLAH R&D staff SUGIANTO

In line with the DIC Group’s “Safety First” philosophy, the Kashima Plant provides safety training and equipment to all employees, which we both found impressive. As participants in DIC’s Global Capability Development (GCD) Program, we took part in a variety of safety drills, including fire drills, personal protection drills and tsunami evacuation drills at the Kashima Plant and practical safety drills at the Saitama Plant. Individual sections at the Kashima Plant also held regular safety conferences to discuss production floor safety and risk assessments checks. The advantage of these initiatives is that they ensure employees learn what is necessary to prevent accidents and ensure a safe workplace, including proper operational procedures and how to handle chemical substances. A workplace that consistently targets zero occupational accidents is a good workplace. We look forward to sharing these drills with the safety team at our workplace in Indonesia after we return home.

PT DIC Graphics, Karawan Plant Beta production supervisor
BACHTIAR NUGROHO AMARULLAH
R&D staff SUGIANTO

We have created a management system for the Asia–Pacific region.

Reg. Mfg. Director / Reg ESH Coordinator Mr. GOOI Kee Mein, Reg. Mfg. & ESH Manager Mr. CHUA Sin Wee

The DIC Group in the Asia–Pacific region comprises 18 companies in 11 countries. In addition to the diverse customs and languages across the region, a key challenge for us from an operations perspective is differences in awareness regarding occupational safety. To address these issues, it was crucial for us to establish common occupational safety standards and ensure the efficient implementation thereof at all regional Group companies. We have also adopted OHSAS 18001, the internationally accepted standard for occupational health and safety management systems, and have begun providing encouragement and support for companies in the region seeking to implement the standard, which a total of 12 companies have done to date. In fiscal year 2017, we will assist the efforts of DIC (Vietnam) Co., Ltd., and DIC Philippines, Inc., to earn full certification under OHSAS 18001.

Reg. Mfg. Director / Reg ESH Coordinator
Mr. GOOI Kee Mein, Reg. Mfg. & ESH Manager Mr. CHUA Sin Wee

Initiatives in Greater China

Steps have been taken recently to tighten the PRC’s environmental laws, regulations and standards. Some of the country’s standards are now among the most world’s most rigorous. Increasingly stringent safety standards have also been applied since the explosions that occurred at the Port of Tianjin in 2015. DIC’s efforts to reinforce its ESH framework in Greater China include dispatching an ESH manager from corporate headquarters to serve as regional ESH director and assigning ESH coordinators to oversee efforts in the southern and eastern parts of the country. Teleconferences involving pertinent corporate and regional headquarters, staff are also held regularly to facilitate the prompt resolution of issues.
Once annually, local plant general managers and ESH officers and executives from corporate headquarters in Japan meet for a regional ESH and energy conservation conference. In November 2019, the conference was held at DIC Zhangjiagang Chemicals, with participants confirming the progress of Responsible Care initiatives and discussing challenges and future directions.

VOICE

Our team is responsible for promoting ESH in the PRC.

My career since joining DIC Zhangjiagang Chemicals in August 2006 has been entirely in the area of ESH. Over this time, I have also earned various qualifications required of individuals in ESH-related positions, including registered security engineer and safety standardization auditor certification. In 2019, DIC Zhangjiagang Chemicals received a commendation as the top DIC Group company in terms of ESH management at the ninth annual ESH and energy conservation conference for DIC Group sites in the PRC, while I received a commendation as an excellent ESH manager. These honors recognize our outstanding ESH management performance, which reflects the efforts of all employees, who have worked as one over many years to reinforce capabilities.
As an ESH manager, I have always carried out my day-to-day responsibilities with a keen awareness of the importance of safety, paying close attention to safety management on the front lines of production and of the importance of not overlooking near-miss incidents. I also constantly review work procedures from the perspective of ESH with the goal of improving safety management.
Going forward, we will continue to enhance ESH by reinforcing efforts to promote awareness and training programs, as well as to deepen understanding of the philosophy of sustainability, which emphasizes safety, the environment and health. By doing so, we will seek to encourage all employees to voluntarily addresses the challenge of safety management.

ESH manager, DIC Zhangjiagang Chemicals Co., Ltd. Yin Yin

ESH manager Yin Yin accepts commendation from DIC (China)’s chairman Shinsuke Toshima

ESH manager Yin Yin accepts commendation from DIC (China)’s chairman Shinsuke Toshima

Our aim is to fortify the framework for promoting ESH in the PRC.

DIC (China) Co., Ltd., Regional ESH Officer Wang Dewei

In the PRC, steps have been taken to tighten its environmental laws, regulations and standards, which are now similar in level with most advanced economies. Some standards are even stricter that those in Japan! This, together with the stringent application of safety standards since the 2015 Tianjin explosions, have contributed to increasingly harsh operating conditions for manufacturers. We are working to rebuild the DIC Group’s framework for promoting safety and environmental measures in the PRC by, among others, appointing chemical substance managers to the ESH team and assigning ESH coordinators to oversee efforts in the south and east of the country.
In addition, we continue to provide training regarding the handling of hazardous chemical substances to ensure awareness of current laws and regulations and to boost know-how. We also produced a Chinese-language version of Principles of Safe Conduct for workplace reading circles. Principles of Safe Conduct is a crucial component of our program to eliminate occupational accidents, and we provide support to employees in a variety of way until these principles become second nature.

DIC (China) Co., Ltd., Regional ESH Officer Wang Dewei

TOPICS

DIC (China) Conducts Training Program to Improve Safety Management Across Greater China

In June 2019, DIC (China)’s ESH team conducted a safety management improvement training program in Greater China. The program was attended by 26 individuals, including ESH officers and representatives of production and facility departments, from the PRC and Taiwan.
The 2019 program began with the reading of a message prepared by DIC’s president and CEO for the PRC’s national safety week and focused on the two themes of ISO 45001 auditor training and ESH safety trainer instruction. ISO 45001 auditor training featured lectures on the history of ISO 45001, the International Organization for Standardization’s standard for occupational safety and health, in the PRC and an explanation of the standard by a researcher in the country’s occupational safety and health management framework and an individual involved in the standard’s creation. ESH safety trainer instruction, conducted by highly experienced coaches, emphasized training skills, the preparation of study materials and safety training–related R&D.
The lectures were followed by an examination to earn ISO 45001 auditor qualification. All participants received passing marks. Looking ahead, these individuals will apply the basic expertise gained through this program to initiatives implemented at their respective workplaces. DIC (China)’s ESH team will monitor such initiatives with the goal of further enhancing safety management across the region.

Participants in DIC (China)’s ISO 45001–focused 2019 training program

Participants in DIC (China)’s ISO 45001–focused 2019 training program

Europe, the Americas and Africa

The Sun Chemical Group oversees all Responsible Care initiatives by Group companies in Europe, the Americas and Africa. With the aim of sharing overall DIC Group Responsible Care policies and value and facilitating close cooperation with the Sun Chemical Group, ESH officers at DIC corporate headquarters in Tokyo hold periodic ESH conferences.