DIC (China)’s Activities

Despite COVID-19, DIC (China) continues working to ensure a stable supply of products and services while prioritizing the safety and health of its employees.

In fiscal year 2020, drastic changes in the operating environment brought about by COVID-19 reinforced understanding of the importance of the ability to respond swiftly and appropriately. To prevent the spread of infection within the DIC Group, DIC (China) Co., Ltd., took prompt, decisive steps to protect the safety of workplaces across the PRC. In addition to establishing a framework for safeguarding employee well-being, the company focused on securing supply chains to ensure the reliable delivery of products and services to its customers. Despite harsh conditions, DIC (China) and the companies of the DIC Group in the PRC continue working to fulfill their responsibilities as members of society.

Paul Koek

Mao Jianwei
General Manager,
DIC (China) Co., Ltd.,
and DIC (Shanghai) Co., Ltd.

Putting the Health and Safety of Employees and their Families First

The PRC’s 2020 Lunar New Year holiday began on January 23. While the holiday was originally scheduled to end on January 30, signs of the emergence of a novel coronavirus prompted the Chinese government to extend the holiday until February 9 in a bid to contain the outbreak. During this period, DIC (China) formulated guidelines for measures to be implemented, which were communicated to Group companies under its supervision together with instructions for restarting operations in a manner that guaranteed compliance. These guidelines comprised detailed directions for prohibiting overseas business trips and curtailing domestic business travel, as well as for encouraging telework where possible, meticulously staggering working hours for employees required to be on-site, conducting temperature screenings at plant and office entrances, implementing mandatory mask-wearing and thorough hand washing, enforcing social distancing in the workplace, disallowing use of air conditioning, stepping up disinfection and installing partitions in staff cafeterias, restricting outsider access and precisely recording data on visitors, and forbidding multiperson gatherings and dining in groups. DIC (China) also conducted company-by-company checks of adherence to these guidelines to protect the safety of DIC Group workplaces across the region. Since the beginning of the pandemic, no infections have been reported among Group employees or their families in the PRC.

Partitions installed in the employee cafeteria at Qingdao
DIC Liquid Crystal Co., Ltd.

Partitions installed in the employee cafeteria at Qingdao DIC Liquid Crystal Co., Ltd.


Employees at Shenzhen-DIC Co., Ltd., participate in a
socially distanced morning assembly

Employees at Shenzhen-DIC Co., Ltd., participate in a socially distanced morning assembly

Ensuring a Stable Supply of Products and Services

In addition to establishing a framework for safeguarding employee well-being, DIC (China) focused on securing supply chains to ensure the reliable delivery of products and services to its customers. To guarantee sufficient access to raw materials despite the pandemic, the company provided demand information to suppliers and adjusted inventories of those raw materials for which supplies were likely to fall short. On the production front, employees were moved around as necessary to avoid the excessive concentration of production personnel at particular sites and facilitate the responsiveness necessary to facilitate on-time production. Steps were also taken to enhance the safety of logistics, including disinfecting the cargo boxes of transport trucks to dispel customer concerns and using designated logistics firm drivers, who were provided with training on infection prevention and given weekly polymerase chain reaction (PCR) tests. With the expectation that transport could be delayed, customers were asked in advance to secure inventories. By grasping possible vulnerabilities and implementing preventative measures, the DIC Group in the PRC was able to achieve annual sales of a level comparable to 2019, evidence of the success of its efforts to maintain deliveries of products and services to its customers.

Working Together to Meet Community Needs

The experiences of the past year under COVID-19 also served to reinforce the understanding of DIC Group companies in the PRC of the importance of valuing the ties that bind people together. In addition to masks, companies distributed Spirulina extract to employees to help strengthen their immune systems. In the early months of the pandemic, when masks and other essentials were difficult to come by, shipments of such items from Japan helped ensure business continuity in the PRC. When the virus began spreading in Japan, DIC Group companies returned the favor, dispatching shipments of masks and other items to corporate headquarters in Tokyo, as well as to individual production sites. These companies also worked to contribute to local communities. For example, 97 employees of Changzhou Huari New Material Co., Ltd., volunteered to donate blood to help replenish supplies depleted by the pandemic. Changzhou Huari New Material also donated 20 modular baths to a temporary hospital in Hubei Province.
Although vaccination rollouts have begun around the world, when the COVID-19 pandemic will come to an end remains uncertain. DIC (China) and the companies of the DIC Group in the PRC pledge to continue working as one to assist their customers, as well as to contribute to society as a whole.

Employees of Changzhou Huari New Material who
volunteered to donate blood

Employees of Changzhou Huari New Material who volunteered to donate blood


Truck delivering modular baths donated by
Changzhou Huari New Material to a temporary
hospital in Hubei Province

Truck delivering modular baths donated by Changzhou Huari New Material to a temporary hospital in Hubei Province