Communication with Stakeholders
Promoting Disclosure and Communication
17 Partnerships for the Goals

Basic Approach to Disclosure and Communication

The DIC Group places a priority on communication with its stakeholders worldwide, as outlined in Article 8 of its Policy on Corporate Governance.

Article 8 (Ensuring Appropriate Information Disclosure and Transparency)

The Company shall ensure transparency and fairness; and in order to gain the correct understanding and trust from stakeholders, shall timely and appropriately disclose information relating to matters such as the DIC Group’s management philosophy, management policies, business plans, financial condition and sustainability activities.

Guided by this policy, the DIC Group promotes communication with stakeholders through television advertisements, participation in exhibitions, websites and events. By communicating effectively with stakeholders, the Group strives to ensure an adequate understanding of stakeholder expectations and to reflect such expectations in its business activities. The Group is also expanding its awareness of the concept of stakeholder engagement, a key requirement under ISO 26000.

Ties with customers

Basic approach Build trusting relationships. By incorporating the demands of customers, seek to develop products that enhance customer satisfaction.
Communications tools
  • DIC Report
  • News releases
  • Television advertisements
  • Corporate brand film
  • Websites
  • Product pamphlets
  • Digital marketing
  • Corporate profile DVDs
Opportunities for communication
  • Sales activities
  • Participation in exhibitions
  • Lectures on the SDGs for customers

Ties with shareholders and investors

Basic approach Ensure appropriate disclosure and build trusting relationships with shareholders and investors, encouraging both to evaluate DIC as an attractive investment.
Communications tools
  • DIC Report
  • News releases
  • Television advertisements
  • Corporate brand film
  • Websites
  • Press conferences
  • Quarterly results announcements
  • Yuka Shoken Hokokusho(financial disclosure document required of listed companies in Japan)
  • Timely disclosure
  • Notice of Convocation of the Annual General Meeting of Shareholders
  • Shareholder newsletters
Opportunities for communication
  • Annual General Meeting of Shareholders
  • Results presentations
  • IR conferences
  • IR meetings
  • Individual investor briefings

Ties with business partners

Basic approach Promote socially responsible procurement across the supply chain and build solid relationships that will facilitate sustainable procurement.
Communications tools
  • DIC Report
  • DIC Group Sustainable Procurement Guidelines
  • DIC Group Green Procurement Guidelines
  • Supplier sustainable procurement questionnaires
  • Feedback sheets
  • Conflict Minerals Reporting Template
Opportunities for communication
  • On-site inquiries

Ties with society

Basic approach Operate in harmony with the community and build positive relationships with local residents that will underpin the long-term sustainability of operations.
Communications tools
  • DIC Report
  • News releases
  • Television advertisements
  • Corporate brand film
  • Websites
  • Site reports
Opportunities for communication
  • Production facility tours
  • Participation in projects involving collaboration among industrial concerns, government bodies and academic institutions
  • Participation in community events
  • Environmental monitoring
  • Kawamura Memorial DIC Museum of Art
  • Plant Bon Odori

Ties with employees

Basic approach Provide workplaces that are conducive to job satisfaction and enable all employees to fulfill their potential. Over the long term, achieve true diversity.
Communications tools
  • DIC Report
  • News releases
  • Television advertisements
  • Corporate brand film
  • Better Tomorrows (in-house digital newsletter)
  • Intranet
  • DIC Pocket Book (in-house Group data file)
  • Global linkage
  • The DIC Way Handbook
  • DIC Vision 2030 presentation materials/presentations
  • Branding questionnaire
  • The DIC Way Vision and Core Values Awards
  • Teams Plaza employee communication website
  • WSR 2020 activities
Opportunities for communication
  • Labor–management councils
  • Results presentations for employees
  • DIC Group Code of Business Conduct presentations
  • Sustainability presentations
  • DIC Family Day
  • Plant tours for employee families
  • The DIC Way digital presentations
  • DIC Vision 2030 presentations

Ties with the media

Basic approach Deepen understanding through effective publicity, advertising and other Basic approach communications efforts.
Communications tools
  • DIC Report
  • News releases
  • Television advertisements
  • Websites
  • Press conferences
  • Publication of news releases on global website
  • Interviews with journalists
Opportunities for communication
  • Newspapers
  • Economic publications
  • Industry publications
  • Web media
  • Social networking services