Stakeholder dialogue

Dialogue with stakeholders

At DIC, we engage in discussions with various stakeholders in order to reflect society’s needs in our corporate activities. We invited two specialists related to CSR and corporate globalization for our latest dialogue based on the theme of “initiatives expected of a global corporation regarding human rights and labor practices.”

Date:June 6, 2012
Venue:DIC Corporation, Nihonbashi headquarters building
Experts: Hiroshi Ishida (Executive Director, CRT-Japan Caux Round Table (CRT)
Kaori Kuroda (Executive Director/Board Member CSO Network Japan)
Facilitator: Hiroko Ozawa (Manager, Ernst & Young ShinNihon LLC)
DIC Participants: Head directors of the Logistics Division and General Affairs and Legal Department; General managers of the General Affairs and Human Resources Department, Legal Department, Responsible Care Department and Corporate Communication Department; and other persons in charge
  • Hiroshi Ishida Executive Director, CRTJapan Caux Round Table (CRT)

    Hiroshi Ishida

    Executive Director, CRTJapan
    Caux Round Table (CRT)

  • Kaori Kuroda Executive Director/Board Membe CSO Network Japan

    Kaori Kuroda

    Executive Director/Board Membe
    CSO Network Japan

Initiatives expected of a global corporation regarding human rights and labor practices

Opinions of experts
  • It is very important to think from the stakeholder’s viewpoint we have to mention that the ones who evaluate your company are the stakeholders, and also taking notice of whether the trends of society and the actions of the company match up.
  • Many people are aware that human rights has become a central issue, as seen in the U.N. framework. One needs to take it into consideration within the corporate group as well as the supply chain.
DIC Responses
  • We are aware of the frequent differences or mismatches between what society in general has interest in and what we as a manufacturing company are aware of, and we are making efforts wherever possible regarding this issue.
  • We have been issuing questionnaires to business partners since February 2010.
Opinions of experts
  • The issue of conflict minerals* has come under close international scrutiny as a supply-chain human rights problem. It is important to recognize what public consensus calls for and be capable of honestly explaining your initiatives.
DIC Responses
  • Concerning the issue of conflict minerals, DIC is positioned midway between the upstream and downstream ends of the value chain. Although we do not directly procure materials from countries involved in such conflicts, we are thinking hard about risk management we can perform.
Opinions of experts
  • Among frameworks related to human rights, ISO 26000 represents the current base of thinking, and it is the standard for OECD multinational corporate guidelines as well as the international human rights standard for the U.N. guiding principles, etc. In particular, new ways of thinking must be taken into serious consideration, including participatory cases of indirect human rights violations via business partners.
  • In regard to human rights, corporations are expected to respect such rights, while the nation’s role is to protect those rights. As a global corporation, it is important to consider what shape human rights should take, discuss just how far you can respect those human rights as a company, and publicly announce your corporate stance.
DIC Responses
  • We are thinking about modifying our DIC WAY Code of Business Conduct to bring it in line with ISO 26000. We intend to revise these standards further should any new items be required as a result of newly developed concepts
  • We must think about globalization and diversity together, and pay attention to link them to our actual business activities. Considering “employees” as stakeholders, we recognize that “respect of human rights” leads to cultivate comfortable work environment, also to heighten the motivation of each employee. In future, it may be a good idea to grasp how employees look at the company through surveys, to take a suitable approach in view of systems and frameworks.
  • Conflict minerals:Resources mined in areas of armed conflict in Africa, etc.

Concluding the Dialogue

Five years have passed since the DIC Group began taking on CSR-related measures. Through today’s dialogue on “initiatives expected of a global corporation regarding human rights and labor practices,” we were able to understand just how important deepened recognition and understanding are as issues, and we intend to strengthen our efforts further.